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City administrator to close office for training after March 18 as Muni-Link shifts from work orders to service orders
Summary
City Administrator Kim Rogers said she will close the Friendsville office for a training day after March 18 so staff can be retrained on Muni-Link’s switch from work orders to service orders; Mayor Steven Cardwell approved the plan provided the closure is announced ahead of time.
City Administrator Kim Rogers told the Friendsville Utility Board she wants to close the office and hold a single training day after March 18 to retrain staff on an upcoming change in Muni-Link. "Muni-Link is changing from work orders to service orders, and she wants to train everyone at one time," the minutes state.
Mayor Steven Cardwell approved the plan "as long as it is announced ahead of time," according to the meeting record. The change in the utility-management system will require staff training; no staffing or service interruptions were recorded in the minutes beyond the planned one-day office closure for training.
