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DSS reports rising caseloads and funding mix; seeks a benefits position to improve CSA compliance
Summary
The social services director said FY24 funding totaled about $38 million (majority federal/state), reported increases in APS/CPS calls and energy assistance demand, and requested an additional benefits position (local cost estimated) to address fraud work, energy-share administration and CSA coordination.
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The director of social services told the board the agency is managing large program volumes with limited local funding and asked supervisors to consider adding staff to improve compliance and service delivery.
The presenter said, for fiscal 2024, the total funding for social services was reported at about $38 million with Medicaid accounting for roughly $33 million of that total; federal funding covered approximately 54.75% and state funding about 43.67% on the breakdown shown. The benefits unit achieved 100% timeliness on TANF processing for 2024 and January 2025, but the office is experiencing higher APS and CPS call volumes and increased work on energy assistance. The director said some work requires special-duty leave to meet state timeliness requirements.
On CSA, staff said CSA FY24 totals were reported at roughly $6.64 million with locality costs ~ $223,000 and that 31% of CSA funding goes to school-related cases; CSA staffing is stretched and the presenter requested an additional benefits position that staff estimated could cost about $22,000 local net after state and other offsets. Board members discussed space, state funding rules and the need to recruit for critical positions during the upcoming budget process.
