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Boxborough posts community survey results; town plans improved outreach and volunteer outreach
Summary
The town reported 45 responses to a community communications survey; top concerns included reasonable taxes and better communications. Staff plans to post updates on the town website, follow up with volunteers who provided contact information, and seek ways to make participation easier.
Town staff summarized results from a community communications survey posted on the town website and available via QR code. To date the survey had 45 respondents. The top issues identified were reasonable taxes and services (64%) and improved communications and transparency (58%). Respondents said email was the preferred channel to receive town notices.
"To date, we've had 45 respondents to it," Mike said while walking through the survey highlights and demographic breakdown. Staff said they had redacted names and addresses from the public packet but retained contact information for follow-up with volunteers and plan to publish a front-page update and periodic posts on the town website.
Board members suggested regular announcements and continued outreach to grow participation, and staff noted several practical preferences (email, local news outlets, the town website) that will guide future communication strategy.
