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Residents report water taste and billing complaints; town says tests show water is safe
Summary
Several residents reported long‑standing water taste problems and rising bills; Town Manager Suzanne Harvey said the utility’s required tests are submitted to the state and pass, while SEAGO recommended infrastructure assessment and possible smart meter replacements as CDBG/SSP candidates.
Multiple residents told the council they have experienced bad tasting water and high utility bills. Frances Mock, who identified her address as 105 Pima, told the council she has not let her dog drink the tap for seven years and cited rusty pipes as a recurring issue.
"The water is bad, the past 7 years my dog doesn’t even drink the water," Mock said during public comment. Town Manager Suzanne Harvey responded that the town posts its consumer confidence reports and submits monthly water testing data to the state; she said the town passes required testing but agreed that an engineering assessment of aging mains and potential meter replacements could be warranted. SEAGO's William Osborne recommended identifying failing mains and said State Special Projects or CDBG could support engineering or infrastructure replacement if the project is properly scoped and designed.
