Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Water Billing topic
No spam. Unsubscribe anytime.
Chair says 20 customers received unusually high bills after waterline work; board to estimate charges and reread meters
Summary
Chairman Steve Dickey told the Porter Public Works Authority that 20 customers near the new water transmission line received unusually high January bills; the board decided to estimate those bills based on prior usage and have meters reread. Customers will be notified of the change.
Chairman Steve Dickey told the Porter Public Works Authority on Jan. 8 that "twenty residents in the area where the new water transmission line is being installed received extremely high water bills the first of January." The board voted to estimate those customers' January bills using the previous month's usage and to reread the affected meters to determine whether usage has returned to normal.
The chair said all 20 customers will be notified of the billing adjustment. Dickey linked the billing spike to recent installation activity on the new water transmission line; that attribution was reported by the chair in the meeting transcript but no engineer or utility staff provided a technical confirmation during the session. The board did not take a separate formal vote beyond directing the estimation and reread process at the meeting.
Next steps recorded in the minutes: staff will adjust the January charges for the 20 customers by estimating consumption from the previous month; meters for those accounts will be reread and customers will be notified of the adjustment and the reread. No dollar amounts or customer names were provided in the minutes.
