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Advanced metering rollout nearly complete; council eyes customer portal and leak alerts
Summary
Town staff reported 99% of meters replaced with a 96% read rate; Council discussed AMI customer portal demonstrations, billing integration and the value of leak‑detection alerts to reduce water loss.
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Town Administrator Mark Aakhus updated Council on the Advanced Metering Infrastructure (AMI) project. "Approximately 99% of the existing meters have been replaced with readability currently at 96%." Council discussed integrating AMI with billing systems, demonstrating the customer portal, and encouraging electronic payments.
Members emphasized the importance of leak‑detection alerts and customer portal features that would help residents monitor usage. Staff said demonstrations of portal capabilities may be provided to Council and the public as rollout and integration continue.
