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ADRC staff reviewed 2025 satisfaction results and a quality-assurance project on disability applications
Summary
Recording Secretary Joann Dewhurst reviewed 2025 ADRC satisfaction survey results and a 2025 Quality Assurance Project on assisting clients with disability applications. The minutes note handouts were provided but do not print survey metrics or project outcomes.
Joann Dewhurst presented the ADRC's 2025 satisfaction survey results and reviewed a 2025 Quality Assurance Project focused on assisting clients with disability applications. The minutes indicate Dewhurst provided a handout and led the review for both the satisfaction results and the QA project; the document does not reproduce numerical survey scores or project findings.
Committee members received the handouts during the meeting; the minutes record the reviews but do not include specific satisfaction percentages, response counts, or QA project conclusions. For quantitative details or the QA report, the minutes indicate staff provided supporting materials and those documents should be requested from ADRC staff for review.
