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Auditor reports reconciliation problems with online payments
Summary
A committee member said recent month-end reconciliations were difficult because online and card payments clear differently; staff member Jenny worked with auditors to resolve discrepancies and bring balances into alignment.
A committee member described the most recent reconciliation as difficult to complete because online and credit-card receipts post differently and are grouped in ways that complicate matching bank activity to ledger entries. "The last reconciliation was horrible," the committee member said, and explained that some transactions did not appear on the network reports used for reconciliation.
The auditor noted Jenny spent hours troubleshooting with staff and eventually traced the missing items so accounts now balance. The board agreed to retain the paperwork and the deposit 'cheat sheet' used by staff to clarify how different payment types are listed in the system.
