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Residents raise transparency and conduct concerns; council members respond

Reading City Council · January 20, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A resident letter accused council members of poor communication and hostile behavior; Council member Shelly Kroeger responded that a social-media remark addressed misinformation and council members outlined steps to improve outreach and meeting playback.

Resident Jennifer Dick submitted a detailed complaint about council transparency and the tone of some council members’ public remarks, saying some residents were discouraged from speaking and noting social‑media posts that criticized residents. Shelly Kroeger responded in writing at the meeting, saying her Facebook comment was directed at "uneducated commentary" that spread incorrect facts about the Reading Road project and that public service should not require accepting personal attacks.

Council members said they welcome public input, explained existing communication channels (newsletters, website, council Facebook pages and archived meeting video), and asked residents for suggestions on how to improve outreach. Bob Boehner reminded residents that council members have email addresses for direct contact and said Council is trying to improve access to recorded meeting playback.