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Hospital Reports EMS Responded to 7,395 Calls in 2025; Finances Improved but Net Loss Reported
Summary
Harrison County Hospital told the council its EMS responded to 7,395 calls in 2025 (average 8:26 response time), gross revenue exceeded $12 million and the year ended with a net loss of about $1.05 million—an improvement over budget and the prior year.
Harrison County Hospital CEO Dr. Lisa Clunie introduced EMS director Jeremy McKim and CFO Don Duval to present operations and financial results for 2025. McKim reported EMS responded to 7,395 calls for service with an average response time of 8 minutes and 26 seconds; the service added two ambulances and updated critical airway equipment using opioid settlement funds.
CFO Don Duval said gross revenue topped $12 million—5.4% above budget—and net revenue exceeded $3.3 million, outperforming budget by about 13.1% due in part to improved collection rates. Operating expenses were roughly $4.4 million with salaries and benefits the largest component. Duval said the year concluded with a net loss of approximately $1.05 million, which was roughly $433,000 better than budget and $270,000 improved from the prior year; he estimated each 1 percentage-point increase in collections equates to about $100,000 in additional net revenue. Ongoing challenges include claim denials from Anthem insurance, Duval said.
Councilmembers thanked staff for operational improvements and asked follow-up questions about billing, equipment purchases and neonatal-resuscitation certification for paramedics; no appropriation was requested at this time.
