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VDOT reports 94% completion rate for county service requests; Croaker/Croker Road and Route 5 projects to continue
Summary
VDOT's Williamsburg residency reported on July 14 that crews completed 2,414 of 2,653 service requests (94%) in James City County for FY '26 and detailed near-term paving, safety and sidewalk projects. Administrator Brian Gentry outlined project timelines and noted utility delays affecting Croaker Road widening.
Brian Gentry, residency administrator for the Virginia Department of Transportation's Williamsburg office, told the James City County Board of Supervisors on July 14 that state forces responded to 2,653 service requests across the county in FY '26 and resolved 2,414, a 94% completion rate. "So through that time period, we had 106 unresolved," he said, citing drainage, pothole repairs and tree trimming as the most common outstanding tasks.
Gentry reviewed maintenance and capital schedules. He said pavement work on Route 5 is complete at the Pocahontas Trail end and that the portion toward Toano should begin the following week after delays related to Virginia Natural Gas utility work. He also reiterated the Croaker Road widening project's projected completion of November 18, 2027, while noting recent environmental and regrading work: "Current well-fixed completion for that remains 11/18/2027."
The residency administrator listed upcoming design and advertisement dates for several pedestrian and corridor improvements, including a Jamestown High School crosswalk and Matoaka Elementary School sidewalks. Gentry said work on a number of neighborhood secondary roads — Powhatan Shore, Spring Hill and Monticello Woods — will begin a full milling and paving cycle starting Aug. 13. On safety projects, he said the Route 60 crosswalk request for a refuge island did not meet current configuration requirements; staff instead recommended applying for Transportation Alternatives funding for a mid-block crossing.
Board members pressed for additional data on crosswalk prioritization and school-zone timing. Supervisor questions ranged from why Jamestown High School crosswalks are scheduled later (Gentry said the project was initiated earlier and can be researched further) to requests for earlier distribution of VDOT reports to allow more substantive review. Gentry said the district is collecting the data that will inform pavement-management and prioritization decisions.
Gentry also updated the board on traffic-engineering sign studies and recent installations, including speed placards and stop signs in the Indigo Park neighborhood and advanced-warning signage on Little Creek Dam Road. He said a speed study for Green Springs Road recommended retaining the 45 mph limit, while a step-down speed limit was recommended on News Road at the Monticello Avenue approach.
The residency administrator closed by offering to return with more detailed scheduling and answered follow-up requests about pothole repairs and specific repaving timelines.
