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Committee to revisit water-metering after managers flag unaccounted production and new leak-detection tech

Budget Committee · July 31, 2026
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Summary

Officials noted the town produced roughly 1.2M gallons while the wastewater plant received about 700k, raising questions about unaccounted water; members discussed metering, billing and new ultrasonic leak‑detection capability.

Town staff and committee members discussed the town's metering program and unbilled or unread meters. The town manager said the system produced about 1.2 million gallons on a recent day while wastewater intake was roughly 700,000 gallons, raising questions about where the balance is going and whether meters should be read and billed to encourage conservation.

The manager also described new meter technology that can identify leaks; "the new meter technology actually has ultrasonic leak detection," he said (Town Manager, speaker 2). Members noted many homes have meters but the town is not reading or billing them; the manager said the issue involves technical and legal factors, including redistribution licensing if a building supplies more than a threshold of occupants.

Committee members asked staff to bring past consultant analyses and prior town meeting votes on metering for review; the manager said staff have historical materials and will coordinate additional analysis ahead of more substantive policy discussion.