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Board debates rider recertification and partner certifications to curb costs
Summary
Board members proposed formal recertification—particularly for riders referred by Samaritan Inn—to reduce ineligible enrollments; staff said they currently verify some exits but will evaluate a formal recertification process and its operational burden.
A committee member suggested instituting formal recertification for program enrollees—citing the high concentration of trips originating at Samaritan Inn—to reduce costs by removing people who no longer meet eligibility (for example, after exiting a shelter). "Why aren't we recertifying these people if they are no longer affiliated with Samaritan Inn and they may no longer qualify?" the member asked, urging staff to consider a recertification cadence.
Jasmine Tucker said staff already do targeted follow‑up when riders appear to no longer be eligible and confirmed Samaritan Inn provides in‑house certification for residents; she said staff can develop a formal recertification process and noted income‑based certifications are heavier lift than address verification. "We can certainly establish a formal process and begin doing that every X number of years," Tucker said, adding staff will analyze whether recertification or alternate approaches better support fiscal sustainability without unduly disrupting eligible riders.
