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Emergency communications director proposes new 9‑1‑1 workforce specialist role to improve recruitment and retention
Summary
Elora Forche, director of emergency communications, described a reclassification that creates a 9‑1‑1 workforce specialist to manage recruitment, onboarding, retention analysis and community outreach as part of the 2025 budget plan.
Elora Forche, director of emergency communications, presented a proposed reclassification that downgrades a major position and creates a new 9‑1‑1 workforce specialist focused on recruitment and retention. "This position is really going to be focused on those two facets," she said, listing duties that include managing hiring, onboarding support, exit-interview analysis and public education at community events.
Forche said the role will help the county retain and develop skills among emergency communications staff, reduce turnover-related staffing shortages and improve public outreach about the department's work. The proposed change was presented as part of the budget planning process; commissioners had no immediate objections during agenda review and the item will proceed through the usual packet and approval steps.
