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Committee discusses bus‑tour cancellations and assigning a point of contact to improve tour visits
Summary
Committee members reviewed bus tour cancellations, discussed an email estimate of visitor counts, and proposed creating a point of contact (Jim suggested) and a contact list to coordinate stops, parking and dining options for tour operators.
Committee members raised concern about repeated bus tour cancellations and inconsistent experiences for tour groups. A committee member summarized prior data: “It says most buses arrive between 11 to 3,” and attendees noted many groups stay 1–2 hours and primarily seek easy food and restroom access rather than large purchases.
Members proposed creating a point of contact to coordinate bus tours and share a list of suitable stops (Billings Farm, Sugarbush Farm) and nearby parking or staging areas. Marketing staff said Charlene, the group's coordinator, already maintains relationships with tour operators and that the chamber could serve as a liaison to reduce incidents of buses arriving on days when key sites are closed.
