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City pursues cybersecurity grant while disputing contract with IT vendor VC3

Friendsville Board of Commissioners · May 7, 2026
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Summary

City Administrator Kim Rogers said the city is pursuing a cybersecurity grant to pay for Windows 11 upgrades and potentially move IT coverage to Allevia, and that she is disputing contract timing with the current vendor VC3 because of delayed onboarding and delayed contract effect for voice services.

City Administrator Kim Rogers told the Board that Friendsville is pursuing a cybersecurity grant to upgrade computers (including to Windows 11) and to support migrating IT coverage to Allevia.

Kim reported an ongoing dispute with the current IT vendor, VC3: she said VC3 is asserting the city has more time remaining on existing contracts because VC3’s onboarding began late. Kim said the Voice contract did not go into effect for over a year after signing and that employees continue to experience IT issues that should have been resolved. The minutes do not include VC3’s response or further detail about the contractual terms.

The board did not take public action on the contract dispute at the May 7 meeting. Kim also reported non-IT administrative items including that several welcome signs had been stolen and must be replaced.