Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Insurer Transparency topic
No spam. Unsubscribe anytime.
Committee advances 'Patient's Right to Know' requiring insurers to report denials, turnaround and service metrics
Summary
House Bill 2,162, amended and approved in committee, would require insurers to report prior‑authorization and approval metrics, denial and appeal data, payment timeliness, and customer service measures to the Department of Commerce and Insurance to improve transparency and oversight of health plans.
House Bill 2,162, described by its sponsor as the 'patient's right to know' transparency bill, advanced from committee with an attached amendment. The sponsor said the bill requires public reporting by insurers to the Department of Commerce and Insurance on prior authorization practices, turnaround and approval rates, denial and appeal metrics, payment timeliness, audit activity, and customer service measures to enable more meaningful policy conversations.
Supporters said increased transparency leads to improved performance and that Tennessee consumers — particularly seniors and vulnerable adults — deserve better insight into administrative insurer behavior. Committee members raised no substantive objections and the bill was voted forward.
