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Select Board approves utility abatements and billing corrections, adjusts water bills
Summary
The board approved several sewer and water abatements after staff identified billing and metering errors; one high‑usage account was reduced to an adjusted usage of 4,988 cubic feet and approved for abatement.
The Woodstock Select Board approved multiple water and sewer abatements May 5 after staff outlined errors in meter reads, outdated occupancy classifications, and properties with private septic systems.
Staff explained several cases: a property reclassified from double to single occupancy (abatement to February 2025), a property with private septic that should not have sewer charges (full abatement and reimbursement going back up to the policy limit of three years), and specific meter‑reading errors where usage was replaced by corrected blue card reads. In one noted case the board approved abating Mr. Hayward's water bill and adjusting billing to a recommended usage of 4,988 cubic feet; the sewer abatement for the same property will be handled at a future meeting after staff review and application of prior payments.
Board members moved and approved each abatement under the town's abatement policy; staff said they will work with residents offline to reconcile payments and confirm reimbursements.
