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Residents suggest captions and simpler concession menus to improve event accessibility
Summary
Committee members and residents asked the city to consider captioning for stages at large events and to simplify concession ordering (numbered menus) for deaf customers; staff said the special-events coordinator manages staging and will explore screen/caption options.
Residents and committee members raised practical accessibility ideas for city-sponsored events, including on-site captioning for stage presentations and clearer concession ordering for deaf or nonverbal attendees.
A resident suggested numbering concession menu items so customers who cannot speak or who have difficulty communicating can point to a number. "Maybe you could have them numbered 1, 2, 3, 4, 5 so it's a little easier for people, especially deaf people when they're ordering," the resident said; staff replied they already use laminated menus and agreed numbering could be implemented.
On captioning, a committee member asked whether the city could provide a large screen or TV with captions for presentations during multi-hour events such as the upcoming Asian celebration; staff said the special-events coordinator (Dana Lodge) manages stage production and that the city would check whether captioning via a large screen or laptop is feasible.
Committee members noted captions allow attendees to move around and return to presentations without losing access, whereas a continuous interpreter would need to be present at all times; staff agreed to check logistics with the special-events team and report back.
