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District 5 town hall details new code-enforcement plan and $25 civil citations starting after Sept. 1

Garland District 5 Town Hall · April 2, 2026
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Summary

City staff outlined a district-based code-enforcement relaunch and a civil-citation program with a June–Aug public education period and a planned Sept. 1 start for $25 citations if violations are not cured; officials emphasized help programs and a digital reporting portal.

Council member (District 5) and code-enforcement staff described a redesign of the city's code team and a staged civil-citation rollout meant to speed compliance while offering assistance for residents.

Al Raymond, presenting for code compliance, said the department launched district-based inspection teams in January, cross-trained officers, and introduced uniforms and a Salesforce case portal to improve response and recognition. "We launched this, in January," Raymond said, explaining the city realigned 25 officers into teams so residents will see consistent inspectors in their neighborhoods.

Officials described a June–August learning phase in which staff will issue informational "red tags" and provide community outreach; beginning Sept. 1 the city intends to issue civil citations for unresolved violations, with a first-offense amount of $25 and escalating penalties for repeat offenses. "When September 1 happens, you will still get a notice of violation," Raymond said; if a resident cures the problem and presents proof—photographs or a hearing officer review—the fee can be waived.

The program pairs enforcement with assistance: the CodeCares trailer—staff said—will supply tools and volunteers to help seniors or residents in hardship complete repairs. Staff stressed avenues to appeal citations through hearing officers and the option to submit photographic proof through the new portal.

Officials said the plan remains under final council consideration for specific timelines and that staff will return with codified language. The city encouraged residents to use the public portal to report violations and to seek CodeCares help before fines are applied.