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Commissioners hear complaints about broadband wiring and higher monthly charges
Summary
Chairman Mark E. Bolduc reported resident complaints about wires running through trees on River Road and about broadband monthly fees rising from roughly $45–$50 to about $65; Bolduc said he will email the provider to get an explanation.
Chairman Mark E. Bolduc told the board he has been receiving resident complaints about broadband installation practices and billing. Bolduc said residents reported "wires going through the trees all along River Road" and raised concerns that monthly broadband fees had risen from an initial $45–$50 estimate to about $65 per month; he said he will contact the provider by email to ask why the price changed.
The item was a status update; no motions or vendor representatives were recorded in the minutes. Commissioners did not take formal action at the meeting and directed staff or the chairman to seek clarification from the provider on both the wiring and the billing changes.
