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Council adjusts sewer portion of resident's bill after pipe burst, approves three-month payment plan
Summary
After a public comment describing a household pipe burst and inability to obtain an account credit under town policy, the council approved adjusting the sewer portion of Jennifer Howell's bill under the town formula and setting a three‑month payment plan.
During public comment Jennifer Howell told councilors she experienced a household plumbing failure. The meeting record states that she "had a pipe bust at her house and she had her brother fix the leak but was not able to get a credit due to the Town’s policy." Administrator Erin Braband reviewed Howell's account details with the council.
Commissioner Michael Sullivan moved to adjust Howell's sewer portion of the bill using the town's policy formula and to create a three‑month payment plan; Commissioner Walter Chase seconded the motion and it was unanimously approved. The council directed staff to apply the town's policy calculation and to document the agreed payment schedule in the account records.
