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Board hears that app is under review; schools handle absence notification, drivers can't reliably call from routes

Durham Public Schools Board · February 18, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Board members asked whether the district's bus-tracking app notifies parents when a child misses a bus; transportation staff said the app is under review and that parent notification typically comes from school attendance rather than real-time driver contact.

A board member asked whether the district's bus-tracking app is effective and whether parents are notified if a student misses the bus. Transportation staff said they are "looking at it to see if it's meeting our needs" and that the app is part of an ongoing conversation about improvements.

On parent notification, staff explained limitations of on-route communications: "My best understanding of that is once attendance is taken at the school is when any communication would be with parents if the child did not show up at school." The district said it is working to improve communication between drivers and schools and to enhance ridership tracking, but staff acknowledged they are not yet able to accurately track exactly who is on each bus.