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Asotin County signs 36-month Calltower agreement to modernize phones
Summary
County COO Chris Kemp presented a 36-month, software-only Calltower phone contract (Microsoft-based) to replace outdated phones; the board approved the contract.
Chris Kemp said the county phones were "outdated and not replaceable" and presented a 36-month contract with Calltower for a Microsoft-based, software-only phone system that does not include hardware. The board approved the contract by motion.
County officials characterized the change as a move to a software-driven telephony platform; the record does not show hardware procurement or a vendor for phones during this meeting. Implementation steps and costs for any hardware replacement, if needed, were not discussed on the record.
