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Information Services reports 131 trouble tickets, updates on court grants and GIS
Summary
IS staff Rosemary Rathjen told the committee about work on Hillcrest NW accounting, the GIS server, tri-city project, court modernization and ADA grants, ACA filing, interviews, and that IS logged 131 trouble tickets this month.
Rosemary Rathjen, reporting for Information Services, briefed the Administration Committee on a range of IT and court-related items and the unit's workload this month. Rathjen reported on "Hillcrest NW accounting process, GIS server, tri-city project update, court modernization grant, court ADA grant, ACA filing completed, interviews set, and IS had 131 trouble tickets this month."
The report covered grant work for court modernization and ADA compliance, ongoing GIS and tri-city project efforts, and a notable operational workload (131 trouble tickets). No funding amounts or timelines were provided in the record; members did not take action but received the update for oversight.
