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Crossroads details staffing, vacant group‑home beds and seeks county letter for state waiver
Summary
Crossroads Community Services presented performance goals—75% staff retention target, five vacant group‑home beds out of 30 capacity—and asked Nottoway supervisors for a letter stating the county cannot meet a required local match so Crossroads can request a state waiver from DBHDS.
Crossroads Community Services Board executive director Dr. Melba Moore and Pam Wallace, director of developmental services, briefed the board on program metrics and requested local assistance in pursuing a state waiver for the county match.
Pam Wallace presented three primary measures: a staff retention goal of 75% for the fiscal year ("our goal is to have 75% of the current staff that we had on July 1 still with us on 06/30/2026"), a residential census goal (6 group homes, capacity 30; report showed 25 residents and five vacancies), and day‑support census targets across three programs in the region. Wallace described outreach efforts—landscaping and interior improvements, tours with case managers, and digital marketing—to boost census and said Crossroads serves roughly 350 people with developmental disabilities across seven counties.
The board asked whether Crossroads maintains a physical office in Nottoway; Wallace said they do not have a facility in Nottoway but provide transportation to regional day‑support sites and serve county residents. On funding, Crossroads staff explained DBHDS allocations are notified after counties set budgets, so they forecast an annual increase of roughly 2–5% and may later request adjustments. Dr. Moore said she will seek a waiver from DBHDS when counties cannot meet the 10% match and asked the board for a letter on county letterhead explaining Nottoway’s inability to contribute the requested amount; she said the letter would be included with the waiver request.
The board did not take formal action at the meeting but agreed to assist by providing the requested documentation. Staff follow‑up: county administration to provide guidance on the requested letter and timeframe for submission.
