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County staff: Bryte software error removed 2025 fire/EMS levies from some mobile-home accounts; fix could cost ~$24,000

Nottoway County Board of Supervisors · October 10, 2025
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Summary

Treasury staff reported that levy classifications for accounts containing single-wide mobile homes and personal property were processed incorrectly, removing fire and EMS levies from affected accounts and resulting in an estimated $9,282.87 of uncollected levies for 2025; staff recommended delaying a $24,000 software upgrade until next year and handling abatements now.

Logan Presley, reading a prepared statement, told supervisors that a processing error left fire and EMS levies off accounts that include single-wide mobile homes listed with personal property on the same account. Presley said roughly 126 accounts were affected and that the fire-levy portion not collected for 2025 was $2,153.15 and the EMS portion was $5,382.87, for a combined total of $9,282.87.

"So for personal property with the same account as a single wide mobile home, the fire levy is missing $2,153.15 ... for EMS levy is $5,382.87, which is a combination of $7,536.02," Presley read as part of the prepared explanation. Staff described a quoted cost of about $24,000 to modify the Bryte software's reporting or setup so single-wide mobile homes are handled on a separate line item and recommended not purchasing the upgrade mid-year; instead, staff proposed making partial abatements and including corrections in next year's records.

Supervisors questioned how the change affects five-acre lots with mobile homes and whether taxpayers are being treated fairly; staff clarified that real estate valuations and personal-property classifications can result in different levy calculations and that no levies were removed from real estate accounts themselves. No formal vote on software procurement occurred; supervisors directed staff to continue working with the vendor and the user group on options and to report back.

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