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McLean office manager outlines water-billing process; attorney to review shutoff policy for legal compliance
Summary
Office Manager Cheryl Wendland described the village's in-house water-billing and reminder process and reported about 30 accounts more than three months delinquent; Attorney Josh Herman said he will review the shutoff policy to ensure compliance with state law and village code.
Office Manager Cheryl Wendland briefed the board on the Village of McLean's water-billing procedures and the reminders the office sends before service shutoffs. Trustees asked about the number of delinquencies; Wendland said roughly 30 accounts are more than three months behind.
Attorney Josh Herman told the board the shutoff policy must comply with applicable state law and the village code and that he would review the procedure to ensure compliance. "The Village needs to ensure the shutoff policy complies with applicable state law and the Village's own code," Herman said; President Daniel Biehl requested Herman to undertake that review and report back to the board.
The board did not vote on changes to the shutoff policy at the Jan. 5 meeting and directed the attorney to examine the policy for legal conformity.
