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Mission Viejo highlights Dial‑A‑Taxi senior service, urges 24‑hour scheduling
Summary
Staff presented a short promotional video and details about Mission Viejo’s Dial‑A‑Taxi program for residents 60+, describing eligibility, partnerships with California Yellow Cab, fares (about $5 within satellite cities, $20 to John Wayne), and a rise in usage after the video.
City recreation staff presented a video and overview of the Mission Viejo Dial‑A‑Taxi program for older adults and described how the curb‑to‑curb service operates and how to enroll.
A video narrator said the program is "affordable, reliable, safe and secure," and staff noted the program partners with California Yellow Cab and is funded in part by Measure M2. The presentation said eligible participants are Mission Viejo residents 60 years or older and that applications are available on the city website or at the Norman P. Murray Community and Senior Center. Staff advised scheduling rides at least 24 hours in advance because the service is not an on‑demand rideshare.
Program details highlighted in the presentation included $5 each way for trips within Mission Viejo and several neighboring cities, and a $20 fare each way for John Wayne Airport with up to two additional non‑participant passengers allowed on the same trip. Staff told commissioners that usage of the service increased after the informational video was released and walked through the application, ID card issuance and booking process.
