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Lake Hallie delays late fees after Trimble billing outage; weed harvester idle pending pump delivery
Summary
Village President Gary Spilde told the board that water bills were late because of Trimble software issues and the village will not charge late fees; the village has ordered a new Trimble Ranger 10 and plans staff training. A resident asked why a weed harvester was not in use; trustees said the village is awaiting a replacement pump.
Village President Gary Spilde told the board that water bills were late due to problems with the Trimble billing system and that the village would not add late-payment fees while the issue is resolved. Spilde said the village has ordered a new Trimble unit (the Ranger 10 model) with an expected cost of about $23,000 and will schedule staff training to implement it.
During public comment a resident named Belinda asked why the weed harvester was sitting unused. Committee member Mr. Hudson said the village is "waiting on the new pump and should be receiving it this week," and Committee member Mr. Greenwood recommended checking warranty information on the old pump because it had been replaced the prior year (SEG 005). No warranty claim or replacement timeline beyond the expected pump delivery week is recorded in the minutes.
