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City to continue evaluating permitting software options including GovWell
Summary
Community Development Director Albert Schmidt asked the council to consider switching from iWorQ to GovWell permitting software; the council agreed to continue evaluating systems to address current software issues.
Community Development Director Albert Schmidt described ongoing issues with the current permitting system (iWorQ, in use since 2023) and asked the council to consider adopting a different permitting software, mentioning GovWell as an alternative. The minutes say the council reached a consensus to continue evaluating the system; no procurement motion or contract authorization was recorded.
Schmidt presented the item as a potential operational improvement to alleviate permitting workflow problems. The minutes do not include technical specifications, cost estimates, or an implementation timeline; staff were directed to continue exploring options and return with more information at a later date if necessary.
