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Provider to close RepPayee accounts, leaving about 900 Cayuga County residents without services
Summary
Board minutes say Helio Heath will close RepPayee accounts by March, potentially leaving roughly 900 county residents without SSI/disability RepPayee services; board was informed during communications but no action was recorded at the meeting.
The Cayuga County Community Services Board was told in its Feb. 26, 2026 meeting communications that Helio Heath, a provider agent for the RepPayee program, will close all RepPayee accounts by March. The minutes state that "~900 individuals in Cayuga County will be without RepPayee services for SSI or disability." The board did not record a formal motion or vote in response at this session.
Board members present included Chair Sarah VanDoren, Vice Chair Caroline Rouen Dixon and other appointed members. The minutes do not identify which staff member delivered the communication; the item appears in the meeting's Communications section and is recorded without a named mover or seconder. The minutes list the matter for awareness only and do not specify follow-up steps, assistance plans, or which agency will assume responsibility for affected individuals.
