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County awards employee‑engagement survey contract to Mighty Surveys, not to exceed $14,000

Steuben County Board/Administration Meeting · April 14, 2026
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Summary

Administration recommended awarding the employee engagement survey to Mighty Surveys (successor to CPS HR) for up to $14,000 to preserve historical comparability; the board authorized the purchase and asked for presentation of results to the committee.

Administration recommended awarding the county’s employee engagement survey to Mighty Surveys — the successor to the CPS HR consultant used previously — for an amount not to exceed $14,000 to preserve continuity with historic data and maintain comparable analysis.

Administration staff said Mighty Surveys retains CPS HR historical data and uses the same methodology, which avoids an "apples‑to‑oranges" comparison if the county switched vendors. Staff recommended adding optional items such as key‑driver analysis and a presentation of results to the committee. "I would recommend awarding this contract to Mighty Surveys not to exceed $14,000," the administration staff said. The board authorized the expenditure and discussed outreach strategies to maximize participation and departmental follow‑up on results.

Staff emphasized the importance of anonymity for comments and the value of department‑level reporting to guide improvements in communication and compensation negotiations.