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Internal Compliance director outlines modernization priorities, cites 11% rise in collections
Summary
Afilia Tamayo told commissioners ICD increased collections by about 11%, completed 52 reviews, recovered roughly $613,000 and plans to modernize legacy systems, expand AI use and strengthen enterprise risk management.
Afilia Tamayo, director of the Internal Compliance Department, presented the department's strategic objectives and recent results, telling commissioners ICD focuses on strengthening internal controls, improving processes, recovering revenue and managing risk across county departments. Tamayo said process and control management completed 52 review reports last year and ICD identified roughly $402,000 in assessments and about $613,000 recovered from current and prior reports.
Tamayo highlighted operational challenges and priorities: replacing a legacy code enforcement system to enable better automation and analytics, responsibly expanding artificial‑intelligence tools in collections and reviews, and strengthening enterprise‑level risk management. She also said debt collections have increased by 11% and noted that portions of ICD (enterprise resource planning functions) are scheduled to transfer to the clerk and comptroller as of 08/03/2026.
