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Whiteville presents 20-point efficiency plan to trim costs and boost revenues
Summary
City staff presented a 20-point plan targeting revenue increases and cost reductions, including meter replacements, insourcing maintenance, part-time seasonal crews, and expanded sponsorships for the concert series.
City staff presented a multi-pronged 20-plan intended to improve operational efficiency and increase revenues over an 18-month horizon.
The presenter outlined several concrete initiatives: a push toward a 99% tax-collection rate (projecting roughly $65,000 in revenue), an in-house meter-install team to replace ~300 complex business meters (presenter cited an external quote of about $1.2 million), and insourcing tasks such as generator maintenance and document shredding to cut contracted costs. "Our meters are our cash registers for the city," the presenter said, describing a plan to build the "skill set" internally rather than paying external contractors.
Other items include creating part-time seasonal crews to free full-time staff for higher-value work, moving an evidence clerk to part-time status, and seeking sponsorships to support the downtown concert series (presenter said sponsorships should bring $55,800 this year). The presenter recommended pausing downtown Wi-Fi funding, noting usage of roughly "10 people" last month, and temporarily freezing the facade grant program to save small amounts in the near term.
Council members pressed for more precise forecasts and asked staff to return with numbers for budget planning ahead of FY2027.
