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Fire chief urges ladder truck and staffing steps to improve ISO rating

Whiteville City Council · April 14, 2026
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Summary

Fire department leaders said apparatus age and personnel shortfalls limit insurance rating and emergency response; staff and manager described a federal request for a ladder truck and a multi-year apparatus replacement plan.

The fire department outlined staffing and apparatus needs tied to the city's ISO rating and emergency response capacity. The chief said personnel shortfalls and aging equipment constrain the department's ability to meet higher ISO standards and argued phased apparatus replacement helps maintain service continuity.

City manager and the fire chief said a federal appropriation request has been submitted for a ladder truck to replace an apparatus that is aging; “The truck itself is over 26 years old,” the manager said. Council and staff discussed whether securing a ladder truck would help raise the ISO rating and noted grant avenues used previously, including a $175,000 grant obtained for equipment.