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Residents ask council to reschedule frequent water shutoffs impacting families and seniors

City Council of Gregory, Texas · January 27, 2026
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Summary

A resident reported multiple scheduled water shutoffs in December and January that lasted into the early morning, urging the water department to schedule work during off-peak hours and to stagger shutoffs to avoid hardship.

During the public-comment period a resident listed dates when water service was interrupted—Dec. 4, Dec. 5, Dec. 10, Dec. 22, Jan. 2 and Jan. 5—and said the outage on Jan. 2, scheduled to end at 9 p.m., did not resume until 2:45 a.m. "During these times, residents are left without water for many hours, especially on January 2, which was scheduled from 6PM to 9PM, but did not end up coming back on until 02:45 in the morning," the speaker said.

The commenter requested that the council and water department consider scheduling maintenance during off-peak hours (1–5 a.m.), staggering work to reduce full shutoffs, and improving communication to reduce hardships for families, seniors and people who rely on water for health and hygiene needs. Council members acknowledged the concern and did not take a formal vote during the meeting; staff later asked residents to email problem locations for follow-up.