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Council hears citizens communication about resident Cynthia's move to Onion Creek facility
Summary
During citizens communication the chair provided an update that a resident named Cynthia was moved to the Onion Creek facility, said she was unhappy and that UnitedHealth Insurance denied a transfer to a preferred facility.
At the start of new business the chair took an unscheduled citizens communication to update the council on a resident named Cynthia, saying she had been moved to the Onion Creek facility and was unhappy there. The chair described Cynthia as "miserable and can't move" and said staff had attempted to place her in a nicer location across the street but were told by the insurer that a transfer was not approved.
The chair said UnitedHealth Insurance refused the transfer request and that Cynthia "says she hates it, and it's awful." Council members asked briefly about the length of time Cynthia would remain at the facility; the chair said she emailed earlier in the day and that staff were following up. The comments were presented during the citizens communication portion of the meeting rather than during a formal agenda item.
No formal action, motion, or directive regarding Cynthia's case is recorded in the transcript. The exchange was informational: the chair asked staff to continue follow-up and the council acknowledged the update during the special meeting.
