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HR director proposes narrower training approach as Paycom costs rise
Summary
Joanna, the HR lead, presented 2024 HR metrics and proposed 2025 priorities that include upskilling, stronger compliance steps and reduced LMS spending. The comptroller said Paycom costs grew from an expected $46,000 to about $90,000, prompting discussion of more targeted in-person training.
Joanna presented People Operations metrics for 2024 and flagged retention and training as priorities for 2025. She described five metrics the city tracks — headcount, job categories by salary, turnover by department, employee training and employee retention — and reported a strong retention trend for full-time employees.
Joanna asked to reduce the Biz Library contract line from $32,000 to $20,000 as that contract sunsets this year; the comptroller explained the city is also implementing Paycom, and that a Paycom package originally estimated at $46,000 has grown to roughly $90,000 because of added applications. The city manager said this prompted a budget decision to focus on more targeted, in‑person training for safety and job-specific skills in 2025 instead of broad LMS spending.
