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Environmental health team developing intake, tracking and a consolidated inspector guide
Summary
Environmental-health staff said they are creating an intake and logging system for town requests, launching a tracking spreadsheet for inspections and plan reviews, and finalizing an inspector guide that summarizes regulatory differences across towns to support shared services.
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Sai and Jay reported progress developing internal processes for environmental-health shared services: an intake workflow to capture requests, a spreadsheet to log inspections and outputs, and metrics to track plan reviews and coverage during staff absences. The goal is to ensure follow-through and avoid lost requests.
Sai also described a draft consolidated inspector guide that summarizes regulatory differences among the towns so an inspector traveling between jurisdictions can reference a single document. Staff emphasized not tracking too many metrics to avoid burden, and asked members to provide feedback on which outputs would be most valuable for local leaders.

