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Board hears Q2 outcomes: access improves, client satisfaction at 95–97% and opioid‑settlement programs surge
Summary
Staff reported Q2 performance showing increased prescriber capacity, lower no‑show rates (12%), nearly 10,000 individuals served network‑wide, and a jump in opioid‑settlement–fund participants from 732 to about 2,900; naloxone distribution topped 1,400 doses in the quarter.
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Staff presented the board’s quarterly outcomes showing improved access and high client satisfaction across the county’s funded network.
Staff reported prescriber capacity and utilization increased in Q2, the no‑show rate fell to 12% (below the 17% network target), and the network served 451 new clients while maintaining services for roughly 2,557 individuals. “Client satisfaction increased to 97% exceeding the board’s goal,” the report said.
Opioid settlement programs showed notable growth: participants rose from 732 in Q1 to roughly 2,900 in Q2. The network distributed more than 1,400 doses of naloxone during the quarter to support overdose‑prevention efforts. Staff recommended a deeper dive at the next committee‑of‑the‑whole meeting to identify specific drivers of the opioid‑program increase.
Why it matters: The figures indicate both broader reach and higher reported satisfaction among service recipients; board members asked staff to probe what drove the opioid‑program surge so the board can target funding and replication of successful strategies.

