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Chelsea Hub convenes weekly “situation table” to coordinate care for residents at acute risk
Summary
Dan Cortez, community liaison for the Chelsea Police Department, describes the Chelsea Hub as a weekly "situation table" modeled from Canada that has handled roughly 1,240 interventions to coordinate police, health providers and social services for people at acute risk.
Dan Cortez, community liaison for the Chelsea Police Department, said the Chelsea Hub brings police, hospitals and community organizations together to respond to residents who are at "acutely elevated risk." "It's the hub situation table. It's a model out of Canada," Cortez said.
Cortez told host Marnie McAlpine that the Hub was launched after Canadian trainers helped set up a local table and that it has operated for about 11 years. "We're at, you know, 1,240 situations," he said, citing the Hub's cumulative caseload. The table is intended to present a holistic picture of an individual's needs so agencies can coordinate rather than operate in silos.
Cortez described the Hub's goal as preventing the most serious outcomes by quickly convening agencies that know different parts of a person's situation — for example, schools, child protective services, hospitals, elder services and community nonprofits — and creating an immediate plan. He emphasized the Hub's weekly cadence and that many situations are resolved before ever reaching the formal table.
McAlpine closed the conversation by encouraging residents to reach out if they or someone they know needs help and noted the Hub is one of several community tools to reduce harm and improve safety.
