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Resident criticizes police information-sharing after early-morning Ring encounter

City of Markham City Council · February 4, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A Markham resident told council an officer checked her Ring doorbell in the early morning and that 311 staff later declined to provide information; Mayor Roger Agpawa urged the resident to provide details so staff can coordinate with the chief and follow up.

At the council’s public comment period, resident Melanie Spears said an officer walked away after ringing her Ring doorbell one morning before she could respond and that subsequent calls to 311 produced no information about the incident. "Don't ask for information if you're unwilling to share information," Spears said, summarizing her frustration that residents are expected to cooperate while being denied details.

Mayor Roger Agpawa responded that the city needs specific dates and details to review calls or officer actions and invited Spears to provide them for follow-up. "Please share the details with us as you normally would, and we will follow up," he said, and added staff will coordinate with the chief to review the matter. No specific dates, squad identifiers, or Chief's responses were provided at the meeting.