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Freeburg officials say some utility bills were lost in mail; late fees still apply
Summary
Village Administrator Matt Trout told trustees the post office appeared to lose this month's utility bills. Trout confirmed late fees will apply and reminded residents that bills are due by the 7th of the month.
Village Administrator Matt Trout reported to trustees that the post office appeared to have lost some utility bills this month. Trustee Dana Miller asked whether late charges would apply; Trout confirmed that late charges remain in effect and reminded residents their utility bills are due by the 7th of the month.
The minutes record no formal waiver or emergency billing policy change at the March 3 meeting. Residents who did not receive a bill in the mail should contact Village Hall to verify account status and payment options.
