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Resident complains Penn Waste missed pickup; council asks for contact details
Summary
At the Red Lion Borough Work Session, resident LuAnn Hildebrand told council Penn Waste failed to pick up her trash despite assurances; council asked for the vendor contact and requested borough staff be notified when service complaints occur.
LuAnn Hildebrand, a resident at 833 S. Main St., told the Red Lion Borough Council during public comment that Penn Waste failed to collect her trash after she emailed the company and received a call promising pickup. "Concern with Penn Waste not picking up her trash," Hildebrand said, and reported she emailed again the same afternoon with no collection.
Council member Mark Holloway asked Hildebrand for the contact information she used and requested that such service communications also be shared with Erick in the Borough office so staff can track vendor responses. The council did not take formal action at the work session but identified the situation for follow-up by borough staff.
