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Texas Water Company says it must prioritize existing customers, plans WAR update and enforcement tweaks
Summary
Texas Water Company informed commissioners it serves about 78,000 people (primarily in Comal County), relies on Canyon Lake for more than half its supply, is updating its Water Availability Report (WAR) and is considering stronger enforcement options for drought stage noncompliance to protect existing customers.
Andrea Williams of Texas Water Company told the commissioners the utility serves roughly 78,000 people and that "Canyon Lake provides over 0.5 of our water supply," adding that the company has halted adding new taps beyond contracted amounts to ensure reliable service for existing customers. She described investments to reduce leaks and non‑revenue water and said the company is revising its WAR and conservation tools.
Williams said the utility is exploring enforcement options and seeking greater customer engagement through advisory committees and leak detection programs. She emphasized that changes to drought contingency plans and contractual requirements for future developer contracts (for example, 0‑escape and rain capture provisions) are being considered to limit pressures on scarce supply and protect service to current customers.
