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City board upholds revocation of short‑term rental permit at 3401 Richdale Drive
Summary
After hearing staff evidence of repeated ordinance violations and testimony from neighbors about late‑night parties, parking and safety issues, the Property Standards Board voted unanimously to deny reinstatement of the short‑term rental permit for 3401 Richdale Drive. The property manager disputed the evidence and said monitoring systems and guest screening are in place.
The City of Garland Property Standards Board voted unanimously April 22 to uphold the revocation of the short‑term rental permit for 3401 Richdale Drive after staff outlined a record of repeated violations and residents described continuing disturbances.
Code compliance staff reviewed a timeline showing a suspension on Oct. 27, 2025, a compliance agreement entered Nov. 6, 2025 (which limited occupancy to 12), and a permit revocation on Jan. 30, 2026. Staff said the listing continued to appear on short‑term rental platforms and that the city has issued 10 citations for operating without a license since the revocation. "Despite the relocation of the formal notice, the property has continued to advertise the short term rental," staff said during the presentation.
The property manager and appellant, Jackson Lee, told the board he and his team have installed cameras, recorded decibel readings and posted extensive house rules to screen guests. "We have cameras around the whole property as we can see what's going on 24 7," Lee said, and he disputed some photographic evidence presented by neighbors as misleading or out of context.
Neighbors told the board the operation functions like a high‑turnover business, not a home. Tracy Litz, who described online listing patterns and frequent turnovers, said, "Operating a short term rental without a valid permit is a violation," and asked the board to enforce existing rules. Adjacent neighbor Crystal Lucido said an attempted break‑in, repeated late‑night activity and time‑stamped photos show a sustained pattern that has harmed safety and privacy in the block.
After public testimony the board moved to accept staff's recommendation to deny reinstatement of the permit. The motion was seconded and passed by unanimous vote.
Board members and staff noted that an appeal process exists; staff reiterated that filing an appeal does not authorize continued listing or operation while the revocation remains in effect.
