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Residents press Garland police to add captions and accessibility to social posts
Summary
Residents pointed out missing captions on police videos; Garland PIO said the department is working with staff to make social media videos accessible and compliant for those who cannot hear.
A resident asked about captioning on Garland Police social-media videos; Lucina Pedro Baranello acknowledged gaps and said the department has been working with staff to make videos fully accessible. "We are... looking to become 100% compliant so that those who cannot hear can actually read this phonemic," Baranello said, noting she is coordinating with staff (Mike Smith) and the social-media team.
Baranello said Facebook and X (formerly Twitter) remain the department's primary distribution channels and that Instagram and YouTube are also used; she encouraged residents to point out accessibility misses and the PIO agreed to follow up on captioning improvements and potential interpreter availability for in-person classes such as the Citizens Police Academy.
