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Council selects Commercial Acceptance Company for EMS bad-debt collection
Summary
Council voted unanimously to contract Commercial Acceptance Company to handle EMS bad-debt collection after comparing it to Vandalia Health; the decision is intended to improve online account access and collections.
Councilor Charlene Louk moved and Councilor Karen Phillips seconded a motion to use Commercial Acceptance Company for EMS bad-debt collection. The council recorded unanimous approval by roll call. Town staff had consulted the current billing company and found two comparable options; Commercial Acceptance Company was noted for offering a user-friendly online format.
The council’s vote authorizes the town to begin working with Commercial Acceptance Company for outstanding EMS balances; specific contract terms, including fee percentages and start date, were not specified in the minutes and will be provided later by staff.
