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How Santa Fe students and families can access wellness supports, and when to call 988
Summary
District officials urged families and students to start with school counselors, nurses or principals, use QR-code self-referrals at high schools, and consider the 988 helpline before a crisis.
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Sue O'Brien and Jen Jefferson walked listeners through how to access services: begin by contacting a school counselor, principal or nurse; use program coordinators in the district office for navigation; or use trusted adults at school such as teachers, secretaries, custodians or coaches.
O'Brien said program coordinators and the Office of Student Wellness can help families who feel their child’s needs are not being met at the school site. "So we can...help coordinate that and get the parents to that, to the right person," she said.
Jefferson described school-level entry points for students, including QR-code posters in high schools that allow students to self-refer to restorative-justice services and teen health centers where students can schedule appointments. She encouraged early help-seeking rather than waiting for a crisis.
Both officials recommended the national helpline 988 as a resource families can use before a full crisis: "You can call when you're having a bad day...You can call when you don't know how to support your child," Jefferson said, stressing the service is for early support as well as emergencies.
The podcast did not provide phone numbers or office hours for program coordinators; callers should consult Santa Fe Public Schools' website or contact their school for specific contact information.

